The twin-cousin Winston novellas mix-up (No, you aren't crazy) | Lori Foster

The twin-cousin Winston novellas mix-up (No, you aren’t crazy)

Much to Lori’s dismay there was a huge mixup in publishing the recent reissues of Winston novellas.

To clarify: Deuces Wild is Dexter’s story, and Hart and Soul is Hart’s. In spring 2020 these were rereleased, but the publisher accidentally put the same story in both, and that confused a LOT of readers, and no wonder. But please know that this was an accident — no one is trying to sell readers the same story twice, least of all Lori. She’s very upset about it and we are all working to get it fixed.

TeamLori assures readers that as of this posting (late April 2020), this issue is being fixed. If you purchased the books and are having this issue, please know that Amazon says it’s been fixed, but readers need to go into their kindle and update something as per what they are sending in response (copy of a reader’s tech support response below). We have not yet heard from other vendors, but we are working on it. The stores have been responsive, but with “shelter-in-place,” publishing houses are working remotely and apparently it’s taking a while to remedy the situation and it’s taking even longer to alert folks. Thank you for your patience.

Amazon’s response:

Hello [name],

Although Automatic Book Updates are not enabled for your account, we were unable to automatically deliver an updated version of your past Kindle purchase of Deuces Wild by Lori Foster for the following reason(s):

You initially received the wrong book, but the publisher has corrected the problem and we can now offer you the correct book. Because this is a different book, any bookmarks, notes, or highlights you have added will not be transferred to the new book.
You can get the updated version of this book by going to Manage Your Content and Devices. Find the book under Your Content tab, click on the “Update Available” button next to the book’s title, and then follow the update prompts. All your devices that have the eBook currently downloaded will be updated automatically the next time they connect to wireless.

We thank you for your business with Amazon.
Customer Service Department

← All FAQ